Privacy Policy

1. Information We Collect
We collect the following types of personal information:
A) Personal Information Provided by You:
• Name, address, phone number, email address.
• Medical history, treatment preferences, and any information shared during consultation requests.
• Payment details (for billing purposes).
B) Automatically Collected Information:
• IP address, browser type, device type, and browsing information through cookies.
• Information about the pages you visit on our website and how you interact with the content.

2. How We Use Your Information
The personal information we collect is used to:
• Provide and improve our healthcare services.
• Schedule appointments and consultations.
• Respond to inquiries and requests.
• Process payments and generate bills.
• Improve website functionality and user experience.
• Send important updates about your healthcare or our services.

3. Data Security
We prioritize the security of your personal information and employ various measures to protect it, including:
• Encryption of sensitive data (e.g., medical and payment information).
• Secure storage and restricted access to personal information.
• Regular audits and monitoring of our data security protocols.

4. Sharing of Information
We may share your personal information in the following cases:
• With Healthcare Providers: To deliver medical services and coordinate your treatment.
• With Third-Party Service Providers: Such as payment processors and IT service providers, only when necessary to carry out services.
• As Required by Law: In compliance with legal obligations, court orders, or government requests.
We do not sell or share your personal information with third parties for marketing purposes.

5. Use of Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
• Understand your preferences and tailor the website content accordingly.
• Analyze website traffic and user interactions for improved functionality.
You can control or disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.

6. Your Rights
You have the following rights regarding your personal data:
• Access: Request access to your personal data and obtain information about how we process it.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
• Opt-Out:Opt out of receiving promotional emails by clicking the “unsubscribe” link in any email.

7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

8. Contact Us
If you have any questions or concerns regarding our Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:

Catchealth – Nandini Sikka
1st Floor, Jagriti Enclave, 182, Vikas Marg,
Above All Needs Store, DDA Flats,
Anand Vihar, New Delhi, Delhi – 110092
Phone: +91-098996 53453